Privacy policy - Green Exchange
1.information gathering
Our website address is https://green-exchange.eu
We collect information when you register on our site, log in to your account, fill in a form to obtain an offer and place an order. The information collected includes your last name, first name, e-mail address, company name, VAT number, company address, delivery address and telephone number.
In addition, we automatically receive and record information from your computer and browser, including your IP address, software and hardware, and the page you request.
In detail, here are the types of information collected depending on the action you take on our site:
- Contact form
To be able to contact us and enable us to reply to you, you must provide us with your e-mail address, first and last name.
- Create an account
When you create an account we collect the information linked to the registration form.
- Data collected automatically when you use our service
If you have given your consent to the use of the analytical cookie, we collect information about your visit to our website.
- Data recipients
Green Exchange, a company based in Portugal, is the main recipient of your data. The partners and service providers who may have access to this information are :
- Google through the Google Analytics cookie
- OVH hosts the https://green-exchange.eu server.
- Shelf life
The length of time your personal data is kept differs according to the purpose for which it is processed:
Account data: 3 years after deletion of your account, for evidential purposes only
Placing an order: 3 years after exercising your right to delete your personal data.
Data subject to judicial requisition: 12 months after collection.
2. Use of information
Any information we collect from you may be used for :
- Personalize your experience and meet your individual needs
- Provide personalized advertising content
- Improve our site
- Improving customer service and support needs
- Contact you by e-mail or send you a newsletter
- Administer a competition, promotion or survey
3. Disclosure to third parties
We do not sell, trade or transfer your personally identifiable information to third parties. This does not include trusted third parties who assist us in operating our Web site or conducting our business, so long as those parties agree to keep this information confidential.
We believe it is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of our terms of use, or when we are required to do so by law.
Non-private information, however, may be provided to other parties for marketing, advertising, or other uses.
4. Protection of information
We implement a variety of security measures to keep your personal information safe. We use state-of-the-art encryption to protect sensitive information transmitted online.
Do we use cookies?
Our cookies improve access to our site and identify repeat visitors. In addition, our cookies improve the user experience by tracking and targeting interests. However, this use of cookies is in no way linked to any personally identifiable information on our site.
5. Unsubscribe
We use the e-mail address you provide to send you information and updates relating to your order, occasional company news, information on related products, etc. If at any time you wish to unsubscribe and no longer receive e-mails, detailed unsubscribe instructions are included at the bottom of each e-mail.
6. Your rights concerning your data
The rights you can exercise are :
Right of access: Your right to obtain confirmation as to whether or not your data is being processed, and if so, to access this data.
Right of rectification: Your right to obtain, as soon as possible, that your inaccurate data be rectified, and that your incomplete data be completed.
Right of deletion: Your right to obtain, as soon as possible, the deletion of your data, in compliance with our legal retention obligations.
Right of limitation: Your right to obtain the limitation of processing when you object to it, when you contest the accuracy of your data, when you believe that their processing is unlawful, or when you need them for the establishment, exercise or defense of your legal rights.
Right to object: Your right to object at any time to the processing of your data by Green Exchange, except where there are legitimate and compelling reasons for Green Exchange to do so. You may also object to the processing of your data for canvassing purposes.
Right to portability: Your right to receive your data in a structured, commonly used, machine-readable and interoperable format, and to pass it on to another data controller without us interfering.
Right not to be the subject of a decision based on automated processing: You have the right not to be the subject of a decision based exclusively on automated processing that produces legal effects concerning or affecting you, except where such a decision is necessary for the conclusion or performance of a contract, or is authorized by law.
Complaints: You can make a complaint to a supervisory authority.
Instructions in the event of death: Your right to give instructions on what to do with your personal data in the event of your death.
Exercising your rights
To exercise your rights, please contact us using our contact form, accessible via the menu.
7. Consent
By using our site, you consent to our privacy policy.
