- 💡 Help center | ☎️ Contact | 🕖 Opening hours : 9:00 - 17:00 | 🤝 Create an account
FAQ - Frequently asked questions
We regularly receive questions and comments, which is why we've created this FAQ. You should find the answers to your questions here. If you still can't find the answer to your question, we invite you to get in touch with our team, who will be delighted to discuss it with you!
To access the prices, you need to be a professional. If so, simply go to the "Create an account"page and fill in the registration form. Once completed, our team will validate it. You'll then have access to all our price lists, and can place your order from our website.
We are proud of our products, and of course we offer samples to our customers so that they can see for themselves the quality of our products before placing an order. If you would like to receive samples, please contact us by telephone or e-mail by visiting our contact page. Contact.
We realized that our customers paid much more attention to their samples when they were paid. In addition, the number of samples requested was so large that we decided to invoice for them. As part of our commercial approach, we invoice these samples at cost price.
Once your order has been processed and prepared, it will be delivered by our transport partner Chronopost.
Delivery time isis 1 to 3 days.
We have customers all over Europe. We are therefore used to shipping orders to all European Union countries..
For orders over €40,000, we will use a private carrier who will only handle this order.
We offer the following payment methods:
- Secure payment by Carte Bleu
- Payment by bank transfer
Our team is available to answer any questions or comments you may have about our products by email or telephone. To find this information, please visit our "Contact us" page.Contact".
Green Exchange est un grossiste spécialiste des produits à base de Cannabis <0,2% THC. Notre gamme de produits contient une centaine de références. Que vous cherchiez des huiles, des fleurs, du distillat, des e-liquides, ou encore des produits en gros volume, il y a de fortes chances que nous puissions répondre à vos besoins.
All our products are supplied with certificates of analysis, are legal and are for the most part certified organic, Ecocert and organically grown.
Green Exchange's mission is to supply only high quality products with impeccable traceability. That's why all our products come with certificates of analysis issued by third-party laboratories.
Green Exchange is a company that specializes in CBD-based products and works exclusively on a B2B basis. We do not sell directly to individuals.
